Zeiss LSM service

Zeiss confocal and LSM service, repair, and maintenance.

Maintenance, repairs, upgrades, and system moves for Zeiss laser-scanning microscopes — from the LSM 510 and Pascal to the LSM 880, Elyra, and Lightsheet — including instruments the manufacturer no longer covers.

Service for the full Zeiss LSM line

Zeiss laser-scanning microscopes are the workhorses of many core facilities and research labs, and plenty of them are still producing publishable data years after their original service plan ended. Arcroyal Systems provides hands-on maintenance and repair for Zeiss confocal platforms across generations — the LSM Pascal and LSM 5 Exciter, the LSM 510, 700, and 710, and the newer LSM 780, 800, and 880 — along with Elyra P1 and P7 super-resolution systems, Lightsheet, ConfoCor FCS, Celldiscoverer, spinning disk, Laser Catapult, X-ray microscopy, and two-photon installations.

Our focus is keeping these instruments productive. That means cleaning and aligning optics and beam paths, diagnosing laser and scan-head faults, restoring signal and image quality, and making sure the acquisition computer keeps up with your workload.

Who this is for

Core facility managers, principal investigators, and lab staff running Zeiss systems that are out of warranty, past end-of-support, or simply in need of a dependable service partner. Government and institutional buyers can work with us through SAM.gov, and Arcroyal Systems is a Veteran-Owned Small Business (VOSB).

Common Zeiss LSM issues we handle

Typical calls include weak or uneven signal, lasers that will not come up to power, beam paths that have drifted out of alignment, two-photon setups that no longer reach the sample cleanly, and aging control computers that slow acquisition to a crawl. If your LSM 510 or 710 has been labeled “end of life,” that does not have to be the end of the instrument.

Maintenance, upgrades, and moves

Beyond repairs, we offer an annual preventive maintenance checkup with cleaning, alignment, and application assistance, plus service contracts for full coverage. We can add a laser line or refresh the system computer — CPU, memory, or water cooling — and we handle complete Zeiss system moves, including deinstallation, packing, shipping, reinstallation, and calibration at the destination.

What we fix and maintain

Signal loss or noise

Dim, noisy, or uneven images traced to optics, detectors, or laser output.

Laser faults

Lasers that fail to start, drop power, or need a line added.

Alignment drift

Beam paths and two-photon setups pulled back into alignment.

Slow acquisition

System computer refreshes for heavier imaging and analysis workloads.

Frequently asked questions

Do you service older Zeiss systems like the LSM 510 and LSM Pascal?

Yes. Vintage and end-of-support Zeiss instruments, including the LSM Pascal, LSM 5 Exciter, and LSM 510, are a core part of our work.

Can you work on Zeiss Elyra and Lightsheet systems?

Yes. Our Zeiss service covers Elyra P1 / P7, Lightsheet, ConfoCor FCS, Celldiscoverer, spinning disk, and two-photon installations alongside the LSM confocal line.

Do you offer service contracts for Zeiss confocals?

Yes. We offer full-coverage service contracts and annual preventive maintenance, including for systems no longer supported by the manufacturer.

How do I request Zeiss service?

Call 1-800-284-0797 or email info@Arcroyal.com with your model and a short description of the issue. We typically respond the same business day.

Request Zeiss service

Tell us about your system and what you need. We typically respond the same business day.

Prefer the phone? Call 1-800-284-0797 for the fastest response.