Service contracts

Service contracts and preventive maintenance for confocal systems.

Full-coverage contracts for peace of mind. No longer supported by the manufacturer? We have you covered.

Predictable coverage for your imaging systems

Unplanned downtime on a confocal is expensive — in lost experiments, idle staff, and missed grant milestones. Arcroyal Systems offers full-coverage service contracts for Zeiss, Leica, Nikon, and Olympus laser-scanning microscopes, including systems the manufacturer no longer supports.

Contracts give your lab a dedicated specialist partner and a clear plan for maintenance and repairs, instead of scrambling for help when something fails.

Annual preventive maintenance

Our preventive maintenance checkup includes cleaning, alignment, and application assistance, helping catch small problems before they become failures and keeping image quality consistent for every user. Preventive maintenance is available on its own, with optional service contracts priced for real labs.

Who this is for

Core facility managers who need uptime across many users, principal investigators protecting a critical instrument, and administrators with systems that have aged out of manufacturer coverage. Government entities can contract with us through SAM.gov, and Arcroyal Systems is a Veteran-Owned Small Business (VOSB).

Common reasons labs choose a contract

The manufacturer has ended support for the model. The original service plan was too costly. The system is shared by many users and downtime is not an option. Or the lab simply wants specialists who know Zeiss, Leica, Nikon, and Olympus platforms — not a generalist call center.

What we fix and maintain

End-of-support

Coverage for systems the manufacturer no longer services.

Uptime

Planned maintenance to reduce surprise failures.

Image quality

Regular cleaning and alignment for consistent data.

Budgeting

Contracts priced for real labs.

Frequently asked questions

Do you offer contracts for systems no longer supported by the manufacturer?

Yes. Coverage for end-of-support and vintage systems is one of the main reasons labs choose Arcroyal Systems.

What is included in preventive maintenance?

An annual checkup with cleaning, alignment, and application assistance.

Which brands do your service contracts cover?

Zeiss, Leica, Nikon, and Olympus confocal and laser-scanning systems. If you don’t see your system, ask.

Can government labs contract with you?

Yes. Arcroyal Systems is registered in the System for Award Management (SAM.gov) and is a Veteran-Owned Small Business (VOSB).

Request service contracts

Tell us about your system and what you need. We typically respond the same business day.

Prefer the phone? Call 1-800-284-0797 for the fastest response.